{"id":1081,"date":"2018-03-20T14:18:54","date_gmt":"2018-03-20T14:18:54","guid":{"rendered":"\/?page_id=1081"},"modified":"2018-07-13T12:20:56","modified_gmt":"2018-07-13T12:20:56","slug":"algemene-gedragsregels","status":"publish","type":"page","link":"\/?page_id=1081","title":{"rendered":"Algemene gedragsregels"},"content":{"rendered":"<p>Informatieblad Algemene gedragsregels Versie 1.2, juli 2018<\/p>\n<p><strong>Klantvriendelijke houding<\/strong><\/p>\n<ul>\n<li>Kom op tijd<\/li>\n<li>Houd u aan uw afspraken<\/li>\n<li>Kom beloftes na<\/li>\n<li>Ken uw klant<\/li>\n<li>Zorg dat hij u kent<\/li>\n<li>Ben het aanspreekpunt<\/li>\n<li>Vraag wat de klant wil<\/li>\n<li>Wees vriendelijk<\/li>\n<li>Wees positief<\/li>\n<\/ul>\n<p><strong>Evaluatie<\/strong><\/p>\n<ul>\n<li>Is de klant tevreden?<\/li>\n<li>Heb ik in de klantbehoefte voorzien?<\/li>\n<li>Heb ik mijn doel bereikt?<\/li>\n<li>Hoe kan ik het de volgende keer anders<br \/>\n(beter) aanpakken?<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Informatieblad Algemene gedragsregels Versie 1.2, juli 2018 Klantvriendelijke houding Kom op tijd Houd u aan uw afspraken Kom beloftes na Ken uw [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":746,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"_links":{"self":[{"href":"\/index.php?rest_route=\/wp\/v2\/pages\/1081"}],"collection":[{"href":"\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1081"}],"version-history":[{"count":3,"href":"\/index.php?rest_route=\/wp\/v2\/pages\/1081\/revisions"}],"predecessor-version":[{"id":1822,"href":"\/index.php?rest_route=\/wp\/v2\/pages\/1081\/revisions\/1822"}],"up":[{"embeddable":true,"href":"\/index.php?rest_route=\/wp\/v2\/pages\/746"}],"wp:attachment":[{"href":"\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1081"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}